Shipping policy

This Shipping & Delivery Policy is part of our Terms & Conditions and should be read together with them. Please review this policy carefully before making a purchase, as it explains how your order will be processed, shipped, and delivered.

Dispatch & Delivery Timelines

Orders are usually packed and handed over to the courier partner within 24-48 hours of confirmation.

After dispatch, deliveries typically take 3 to 10 working days, depending on the delivery location and pin code. Delivery timelines may vary depending on location, courier partner operations, weather conditions, public holidays, or other unforeseen delays.

Shipping Charges

We provide FREE delivery on all orders — no minimum purchase required. 🎉

Please note: Delivery timelines are estimates and may vary slightly depending on the courier partner and your pincode.

Small Cart Fee → For carts below ₹119–₹199, an additional small-cart fee may apply.

Please note: Delivery dates shared are approximate and may vary slightly depending on courier service and location.

International Deliveries

Yes, we ship worldwide! 🌍
For international orders, kindly connect with us on Instagram (@jaamninow) and our team will guide you with the shipping process.

Failed Delivery & RTO Policy

Customers are requested to ensure availability at the delivery address and respond to courier partner calls/messages for smooth delivery.

Our courier partners generally make 2–3 delivery attempts. If a customer remains unavailable, refuses delivery, or provides an incorrect/incomplete address resulting in Return to Origin (RTO), the order may be cancelled automatically.

In such cases, applicable forward and return shipping charges may be deducted from the prepaid amount before processing any eligible refund or exchange.

For repeated failed deliveries or multiple RTO orders, future orders may be accepted only on prepaid basis.

Additionally, certain orders may require partial or full prepaid confirmation before dispatch.

Returns & Exchanges

For information about returns or refunds, please see our dedicated Returns & Refunds Policy.

Note: Unboxing video required for damage/missing item claims.

If you have any questions about this Shipping & Delivery Policy, feel free to reach us at:

📧 Email: support@jaamni.com