Privacy policy

Last updated: September 6, 2025

At Jaamni, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with our services (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information, depending on how you interact with us:

  • Contact Information – name, email address, phone number, billing/shipping address.

  • Payment Information – debit/credit card details, UPI or wallet details, and payment confirmation.

  • Account Information – username, password, preferences, and saved settings.

  • Transaction Details – items viewed, added to cart, purchased, exchanged, or returned.

  • Communication Records – details you share when contacting customer support or engaging with us.

  • Device & Usage Data – IP address, browser details, device type, and how you interact with our website (cookies, analytics, etc.).

2. How We Collect Information

  • Directly from you when you create an account, place an order, or communicate with us.

  • Automatically when you browse our website, through cookies and similar technologies.

  • From service providers (e.g., payment processors, logistics partners) who work with us.

  • From third-party platforms if you interact with Jaamni through social media or other linked services.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Provide a smooth shopping experience and remember your preferences.

  • Communicate with you about your account, orders, or customer support requests.

  • Send you promotional offers, updates, and personalized recommendations (you may opt out at any time).

  • Detect and prevent fraud, maintain security, and comply with legal obligations.

4. Sharing of Information

We may share your information only when necessary, including with:

  • Service Providers – such as payment gateways, shipping/courier companies, IT and analytics providers.

  • Business & Marketing Partners – to run promotions and advertising campaigns (with your consent where required).

  • Legal Authorities – if required to comply with laws, regulations, or legal requests.

  • Corporate Transactions – if Jaamni undergoes a merger, acquisition, or business transfer.

We never sell your personal information.

5. Shopify Hosting

Our store is hosted on Shopify, which also processes some of your personal data to help us operate and improve the Services. To learn more, please review Shopify’s Privacy Policy.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Opt out of marketing emails (via the “unsubscribe” link).

  • Request a copy of your data in a portable format.

We may verify your identity before processing such requests.

7. Cookies & Tracking

We use cookies and similar tools to improve your shopping experience, analyze website performance, and show personalized ads. You can control cookie preferences in your browser settings.

8. Data Retention & Security

  • We keep your personal information only as long as necessary to provide our Services, comply with laws, or resolve disputes.

  • While we use security measures to protect your data, no system is completely secure. Please keep your account credentials safe.

9. Children’s Privacy

Our Services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us their details, please contact us for deletion.

10. International Transfers

Your information may be transferred outside your country (including to Shopify servers) where data protection laws may differ. We take steps to ensure your data remains protected.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please reach us at:

📧 Email: support@jaamni.com